The Agentic work app brings Nestr's AI into your workspace. It is the single home for everything AI in Nestr. It replaces the separate Nestradamus and AI Agents features by folding them into one app, so there is one place to configure how AI shows up and what it can do.
The app is on by default for every workspace. You can toggle it in Workspace settings > Integrations. This guide explains the moving parts for a workspace admin: the two ways AI appears, what is free versus what draws on credit, how AI credit and limits work, context files, and how to turn the app off.
The Agentic work app is where your workspace's AI lives. Turning it on makes the in-workspace AI features available. Turning it off switches them off for that workspace. Because it is on by default, most workspaces already have it running and only need to decide whether to add credit and upload context.
AI appears in your workspace in two distinct ways. They behave differently, so it helps to know which one you are using.
The assistant helps a specific person. It acts as the person it is helping, with exactly that person's permissions. It can read the same records and make the same changes they can, never more. If a user cannot see a circle or edit a project, neither can the assistant while helping that user.
The assistant is good for two things: product and how-to questions about using Nestr, and getting work done inside your workspace on the user's behalf. You reach it by mentioning it with an @mention or by messaging it directly.
For a deeper look at the assistant, see Nestradamus.
AI colleagues energize roles the way a team member does. An AI colleague assigned to a role acts within that role's accountabilities. It can respond to messages, run projects, process tensions, and more, all scoped to what the role is responsible for. This is how you put AI to work as part of the organisation rather than as a helper for one person.
There are two kinds of AI activity, and they are billed differently.
In short, asking how a feature works is free. Having the AI do work against your data uses credit.
AI credit is prepaid and held in your subscription currency. New Team and Pro workspaces, and existing workspaces with an active subscription, start with a small starter credit so you can try it.
Top up from Workspace settings > Workspace plan & billing, in the AI credit section. Choose 5, 10, 50, 100, or a custom amount over 100. For existing customers it is a one-click charge to the card on file. New customers complete payment in checkout.
Turn on auto top-up to add credit automatically when the balance drops below half of your chosen amount. This keeps workspace work running without manual top-ups.
Set a monthly spend limit to cap how much a workspace can spend per month. This is a safeguard against unexpected spend.
When credit runs out, or the monthly limit is reached, the assistant stays available for product support but pauses workspace work until you top up. It will tell the user how to add credit, so people are not left guessing why a request did not complete.
On the Agentic work app you can upload reference documents that the assistant should always have in mind inside your workspace. Good examples are an organisation constitution, an employee handbook, or an onboarding guide. These act as always-on context for the AI.
Keep context files limited in size and scope. They are always-on context, not a document library. A short, focused set of references works better than a large pile of documents.
Context files stay within your workspace. They are only used for authenticated work in that workspace.
If you disable the Agentic work app for a workspace, the in-workspace AI features turn off for that workspace. Product support through the public assistant remains generally available, so people can still ask how-to questions about Nestr.
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